Thursday, 2 November 2017

BRITAIN'S NATIONAL HEALTH SERVICE AND AUNT SAL'S FALL! PART 2.




Upon finding her on the floor next to her bed, his immediate thoughts would have been, oh no, not again. Not another fall. 

As he wondered whether she might be seriously hurt this time, whereas she was not on the last occasion. What should he do, he contemplated. 

First things first, as he asked Aunt Sal what had happened, and whether she had hurt herself. 

A quick visual overview of Aunt Sal did not find any evidence of cuts or bruises, but she did complained of a sore head. 

As he lifted her up and helped her to sit on her bed. As he sought an explanation from Aunt Sal as to how she came to have fallen. 



It soon became clear that she had simply made an adjustment to something on her dressing table, and had turned around to sit on her bed, and that during the process of doing so, she she got her slippered foot caught under her bedside rug and fell. 

As she fell sideways, she appeared to have banged her head on the drawer handles of her bedside chest of drawers. 

Although Aunt Sal was clearly shaken up by her mishap, and was already asking for remedies such as sugary and salty drinks, which Sankoi advised against. 

There was no clear indication that the situation warranted the intervention of the emergency services. 



However, upon the arrival of Aunt Sal's Physio, and a brief discussion between her and Sankoi, it was resolved that caution should prevail. 

It was, after all, only about 2 or 3 weeks earlier that Aunt Sal had had a fall in her Kitchen, and before that, she had had others.

Yes, she was not complaining of any serious malady which had suggest medical intervention, although, as already mentioned, she had become prepossessed by the incident.


However, you cannot be sure, so, just in case, it was best that the 'normal procedure' should be followed. 

And so it was that, after having reported the incident to the reception of the complex within which Aunt Sal is living, her relative then rang the 111 number, to report it to the NHS emergency service. 



After carrying out their initial telephone screening and evaluation, by asking Aunt Sal and her relative the relevant questions. 

Including getting aspects of her medical history and her current presentation. Having done so, the operator resolved that, considering Aunt Sal's advanced age of 97, she would speak to her supervisor about the option of her getting an ambulance to attend to her.

This was duly done, with the Supervisor coming onto the phone, and, again, going over ground which her junior colleague had covered; probably, just in case. 

Upon completing her further evaluation, the Supervisor resolved that she would be arranging for an ambulance to come out and for Aunt Sal. 

To be continued.






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